Privacy Policy
Scope
This Privacy Policy explains how FineSerenity Pressworks (“we,” “us,” or “our”) collects, uses, and safeguards personal information when you visit our website fineserenity.online, participate in workshops, or purchase kits and tools.
Data We Collect
- Contact details such as name, email address, and phone number when you contact us or place an order.
- Order information including items purchased, delivery address, and transaction totals (processed securely by payment providers).
- Account information if you create an account (e.g., login credentials and preferences).
- Technical data such as IP address, device type, and browsing events collected via cookies or similar technologies.
- Workshop participation details (e.g., attendance and feedback) to improve instruction quality.
How We Use Data
- Provide and improve our services, including order fulfillment and workshop scheduling.
- Respond to inquiries and provide customer support.
- Personalize content and recommendations in our catalog.
- Comply with legal obligations and enforce our Terms of Service.
- Communicate about updates, new offerings, and community events (with opt-out available).
Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object or restrict certain processing. To exercise any of these rights, contact [email protected]. We will verify your identity before completing your request.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure; please use caution when sharing sensitive details.
Contact Us
For privacy questions, email [email protected] or call +1 (415) 906-4827. Our postal correspondence is available upon request.